In the current global business environment, leaders at all levels of the organization interact with peers, clients, subordinates and suppliers from a wide variety of countries. Some of these interactions take place domestically while others are clearly cross-border. In either case, understanding the cultural values that underlie behavior is critical to leadership success. This seminar is designed to develop a level of cross-cultural awareness that will enhance global leadership skills. This applies to not only leading multicultural teams (virtual and face-to-face) but also dealing with clients and suppliers from all over the world. Additionally, the seminar will be invaluable to those who will be in leadership positions as expatriates. The sessions will be primarily interactive utilizing small groups discussions, experiential exercises, cases and self-assessments.
Dates: April 8th, 15th, and 22nd
Time: 6pm – 9pm
Where: University of San Diego

Learning Objectives:

• Identify tools for assessing cultural differences
• Describe one’s own cultural profile and how it affects one’s perceptions of and behavior towards others
• Identify the potential impact of cultural values on how people communicate
• Use cultural values to understand and lead multicultural teams
• Describe unique challenges of leading multicultural virtual teams
• Recognize the characteristics that contribute to success as an expatriate leader
• Utilize a self-assessment tool to identify leadership skills related to expatriate success

Total Seminar Hours: 9

Cynthia Pavett is professor of management at the University of San Diego’s School of Business Administration, specializing in international organizational behavior, comparative management, organization design, and negotiations. She has a broad range of experience teaching and living in multiple countries including China, Armenia, India, Australia and a variety of EU countries. Her passion for the complex issues involved in cross-cultural management has resulted in numerous academic publications and presentations at international meetings as well as her teaching in several of the University of San Diego’s executive programs, both domestically and internationally. She received both her PhD and her MBA from the University of Utah.

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